RETURN POLICY
 

If for any reason you are not satisfied with your purchase please contact us within 14 days of receiving the item, we will return payment excluding shipping and handling costs as long as products are returned in pristine condition within 30 days from date received. The buyer will be responsible for the cost incurred in shipping the item back

Shipping

 

We usually ship our goods the next day of receiving cleared payment via Israel post priority mail service. (depends on post office working times which is closed on Saturdays and Fridays PM)

Please note that selling price doesn't include any import taxes you may be charged by your country.

Shipments usually arrive within 14 days - 21 days unless detained by the customs or holidays.

 

Booking amount of $ 120 and above will ship fast express delivery.

 

Please note! due to the natural coloring of the olive wood, every wooden item is different from one another.

 

For more details about Shipping Costs please click here.

service
 

We try to give our clients the maximum of attention, every question asked get an answer, Holy land is in GMT+2 so it may take us some hours to answer you.

Every item is inspected for quality and packed with care, if you are unsatisfied with the item, contact us and we can work something out.

Note for olive wood products
 

Please note! due to the natural coloring of the olive wood, every wooden item is different from one another.

 

 

 

Information about Olive Wood

Olive trees are indigenous to the Holy Land and are treasured because the oil from their fruit has been used for religious rites since biblical times. The olive wood used in these beautiful products is of the highest quality and is distinctive for its dark lines. The olive tree is a protected species in Holy Land and cannot be cut down. Once every two years the trees are pruned so that they bear fruit and it is from these pruning’s that these handcrafted pieces are made. The pruning’s are stored for almost 5 years until they are dry enough to carve, before they are used by the craftsmen for these exquisite pieces. Olive wood items make perfect gifts. Not only are they imbued with spirituality, they also do not require much care since oil is naturally protecting them from corrosion and changes of color.

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